FAQs

What’s makes the cream smell so wonderful?
That’s the wintergreen oil, also known as methyl salicylate. It’s related to the same ingredient in aspirin (which is why people with aspirin allergies should not use wintergreen oil).
Ug, why is the cream so horrible smelling?
Yeah, some people really love wintergreen oil, others really, really hate it. One of those people happens to be Ted. That’s why his first new product since the debut of Ted’s Pain Cream is new Ted’s Pain Gel, an odorless roll-on.
What is resveratrol?
It’s a powerful antioxidant found in red grape skin and Japanese knotweed. Recently it has become popular for its claimed anti-aging properties. Ted and his research partners have been studying it for years for its newly discovered pain fighting properties.
The label only lists methyl salicylate or trolamine salicylate as the active ingredient, not resveratrol. Why?
We are required to follow the labeling guidelines of the FDA, which does not yet recognize resveratrol for its pain relief properties. While our research suggests it may in fact be the chief active ingredient in Ted’s™ pain cream, we can’t officially make that claim.
Should I try Ted’s Pain Cream or Ted’s Pain Gel?
Ted’s Pain Cream is our original product and is the best choice for most people. We made the pain gel specifically for people who either 1) suffer from a condition like neuropathy that makes wintergreen uncomfortably warm, 2) hate the smell of wintergreen (the gel is scentless) or 3) prefer a roll on to a squeeze tube.
Did you add mintyness to Ted’s Pain Cream to give it a smell?
No, that mintiness is entirely natural. Methyl salicylate (a close natural relative of aspirin) naturally occurs in wintergreen, and is a powerful NSAID (non-steroidal anti-inflammatory) which is why we use wintergreen in our formulation.
Is the Greg video based on a true story?
Yes it is. Our marketing team actually did recommend naming the product after Ted and not Greg, though in their defense, Ted was the lead researcher. In real life, though, Greg isn’t quite as sad about it as he acts in the video.
Is that really Greg himself?
It is. We had no idea he was such a good actor.
Can I buy Greg’s pain cream?
No, that’s just a joke. Though occasionally we give a tube away on Facebook or Instagram.
What is this other ingredient from and what is it for?
Here’s a more in-depth listing of our ingredients.
Where should I apply Ted’s™?
Anywhere with unbroken skin that hurts. Our survey respondents report that it’s especially good on tendinitis, muscle strains, bruises, plantar fasciitis, carpal tunnel, and surprisingly (to us) migraine.. Just make sure you wash your hands before rubbing your eyes or touching sensitive areas – the mintyness can be a little uncomfortable.
How long does Ted’s™ take to work?
Ted’s™ works differently than any other product. The relief can be longer lasting, but it also takes longer to take effect. You should notice improvement within a couple of hours. You also may notice that its effectiveness increases with every application. We recommend applying 3 times a day for the first week, then only as needed.
How long should I use Ted’s™?
Many pharmaceutical companies want to rope you into using their products for life. But one of the unique things about Ted’s™ is that its effect seems to maximize around a week of use. And in many cases, once the nerve volume gets reset, it stays reset. Which means you may not need to use it more than a short time.
What kinds of pain is Ted’s™ pain cream for?
Ted made it for his own tendinitis. Our user report that works well on muscle strains, bruises, plantar fasciitis, carpal tunnel and migraines. We even have reports of surprising relief on itches.
Is the gel available in a gallon like the cream?
No. At that size, we found it too hard to lift the jug to roll on.
Will there be more Ted’s™ Brain Science Products?
We just announced our new roll on Ted’s Pain Gel, with no scent at all! Try it.
Shouldn’t it be called “Ted’s Pain Relieving Cream”? Wouldn’t a pain cream cause pain?
There’s always one of you.